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FAQ

Frequently Asked Questions

Find answers to your questions below

How long will it take to receive my jewelry?

How do I care for my jewelry?

What are my shipping options?

Can you rush my order? I need it fast!

What is your return policy?

Why was I already charged for my order when it hasn't shipped?

Will the letters be perfectly straight?

Can you stamp on the back of my piece?

Help! I had more kids, can I add on to my necklace?

Can I exchange my chain for a different size?